Legal
Privacy and Personal Data Protection Notice
Dear Customers, The security of the personal data you share with us during your travel transactions through the offices, call center, and digital platforms (mobile, web) of Gocekonline Turizm Yatçılık Ltd. Şti. (“our Company”) is of great importance to us. This notice has been prepared to inform you, our valued customers, about these processes.
Personal Data Collected and Purposes of Processing
The personal data you share with our Company verbally, in writing, or electronically, either automatically or non-automatically—such as your name, surname, national ID number, date of birth, address, email address, mobile phone number, flight mileage number and details, passport information (number, issuance and expiry date, copy), travel insurance policy details, and the information of persons traveling with you—are processed by our Company in accordance with the Personal Data Protection Law No. 6698 (“Law”) and relevant regulations.
Your personal data is collected, used, and stored for purposes such as providing the travel services you request (accommodation, transportation, ground services, etc.), completing your reservations, issuing tickets, and carrying out marketing activities such as informing you about special offers, discounts, and campaigns.
Sharing and Transfer of Your Data
Depending on the nature of the service provided, your personal data may be shared with our domestic or international affiliates, group companies, authorized sales agents, and all service providers connected to your travel (hotels, airlines, transfer companies, etc.).
Our Company may also transfer your personal data to countries that do not have data protection regulations equivalent to those in Turkey. However, in such cases, our Company undertakes to take adequate measures to ensure that your personal data is protected in accordance with the Law in those countries.
Our Commitment to Data Security
Our Company takes all necessary technical and administrative measures to protect your personal data against unauthorized or unlawful processing or access, accidental loss, destruction, or damage. Necessary precautions are taken to prevent unauthorized access to your data, and our data processing activities are regularly audited. Access to your personal data is strictly limited to employees and business partners who genuinely need access and are under a confidentiality obligation.
Your Rights Under the Law
According to Law No. 6698, you, our valued customers, have the following rights:
To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of processing and whether it is used in accordance with this purpose,
To know the third parties to whom your personal data has been transferred, domestically or abroad,
To request correction if your personal data has been processed incompletely or inaccurately,
To request deletion or destruction of your personal data if the reasons requiring processing cease to exist,
To request notification of the correction, deletion, or destruction to third parties to whom the data has been transferred,
To object to any outcome against you arising solely from automated systems analyzing your personal data,
To demand compensation if you suffer damage due to unlawful processing of your personal data.
To exercise your rights mentioned above, we kindly ask you to submit your requests together with documents verifying your identity.
Updates and Contact
Our Company reserves the right to update this Notice at any time in line with changes in applicable legislation. You can always follow the latest version of this Notice on this page. For more information about our Company’s compliance policies regarding the Law and other data protection regulations, or to submit your requests, please contact us via our contact page.
Sincerely, Gocekonline Turizm Yatçılık Ltd. Şti.