Emergency response: we make the boat safe first
In an emergency you need two things: someone who picks up the phone, and someone who gets to the boat. The Care emergency line brings the two together - we're at your boat the same day around Göcek. The first job is to stop the damage; the permanent fix comes afterwards, discussed with a written quote. Within the emergency-protection limit you've set, intervention doesn't wait, and every step is reported afterwards with evidence.
Scope
Taking on water
Finding the source, temporary plugging, bilge reinforcement - stopping the risk of sinking
Storm damage
Line/mooring intervention, securing broken fittings, preventing further damage
Electrical
Leak and short-circuit intervention, safe isolation, temporary supply
Mooring problems
A boat that's slipped, a parted line, contact with a neighbouring boat - put right on site
Towing coordination
Arranging a tow for a boat that can't move under its own power
Damage assessment
Photo and measured documentation - preparation before the loss adjuster, for your insurance file
How it works
A single call
24/7 line: we listen to the situation, talk you through the first safety steps on the phone, and set off.
Stabilisation
Intervention that stops the damage - within the emergency limit you've set, without waiting for approval.
Documented report
What was done, why, and what it cost: a photo report plus a quote for the permanent fix.
FAQ
If I call at night, is there really someone there?+
Yes - the emergency line is open 24/7. We assess the situation on the phone and, if you're aboard, talk you through the first safety steps; if intervention is needed the team is at your boat the same day.
How does charging work?+
The emergency call-out and the scope of the intervention are settled on the phone; for Care members, work within the agreed emergency-protection limit doesn't wait for approval. In every case the job is reported afterwards, itemised and with evidence - an emergency is no excuse for a vague bill.
My boat is outside Göcek - will you come?+
Fethiye bay and the surrounding area are our service zone; for more distant locations we guide you by phone and, if needed, organise a local solution.
Will you provide a report for my insurance?+
Yes: the damage is documented with photos and measurements, and a file ready for the loss-adjuster process is prepared. Documented assessment is the strongest card in a claim.
What happens after the emergency response?+
Stabilisation isn't the permanent fix: along with the report comes a written quote for the permanent repair; you make the decision with a clear head, looking at the evidence.
Let us see your boat on site
Start with a free introductory check; both the quote and the decision in writing.
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